Nicole Hanna-Jones of the 1619 Project complains that anti-theft measures in retail are ruining the shopping experience
The author of The 1619 Project complained that pharmacies lock up merchandise “humiliatingly” even as shoplifting continues to skyrocket to record highs.
Nicole Hanna-Jones of The New York Times lamented Tuesday that security measures designed to prevent theft create a “terrible shopping experience.”
“If you’re going to lock everything up in the pharmacy, which is already humiliating for customers, at least have enough employees to open drawers for all the customers who just need a razor,” she tweeted.
“It cannot be a financial gain. I spend a lot less because I don’t have to wait every time I need to grab something from a different aisle, or even a different shelf in the same aisle. You can’t read labels etc. I literally quit. It’s just a terrible shopping experience.”
Other dissatisfied shoppers agreed with Hannah-Jones, and some complained that they needed store employees to unlock the toothpaste.
“This is madness,” she replied.
On Friday, The Post reported that New York City shoplifting hit an all-time high for the second year in a row in 2022.
Statistics show that shoplifting complaints rose to more than 63,000 last year — up 45% from the roughly 45,000 reported in 2021 and nearly 275% more than in the mid-2000s.
Most of the Big Apple retailers that suffered the most significant losses were pharmacies such as Duane Reade and Target.
The thefts have caused many stores, especially chain pharmacies, to close their valuable merchandise, but Hannah-Jones backed up her complaint by pointing to a January CNCB report in which Walgreens CFO James Kehoe said: “Maybe we cried too much at Last year”. about the increase in theft.
While the executive acknowledged in the article that hiring private security companies was “largely ineffective,” Kehoe does not mention whether the safes had an impact.
Hannah-Jones’ Twitter tirade came just two weeks after it hit the headlines for a massive lecture deal that infuriated Virginia taxpayers.
The local Fairfax Library cut the author’s check by $33,350 ($555.83 per minute) for her upcoming hour-long lecture.
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